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UK regulator’s Financial Lives survey highlights importance of new Consumer Duty

Financial lives survey banner
Photo: FCA/Financial Lives survey

Jean Hurley

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Flagship survey provides data on consumers’ attitudes towards managing money, financial products and engaging with financial services firms.

The FCA’s latest Financial Lives survey features data from over 19,000 respondents, and was published July 26, 2023. The survey takes place approximately every two years and is designed to provide longer term
trend data.

Nisha Arora, FCA Director for Cross-Cutting Policy and Strategy said: “I encourage financial services firms to use

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