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Dear CEO letter: FCA’s expectations for financial advisers and investment intermediaries

Consumers shopping in London.
Photo: Grant Faint/Getty Images

The FCA wants to work with the industry to ensure consumers receive consistently good outcomes and manage their own finances.

On October 7, 2024, the FCA published a Dear CEO letter to firms whose primary business is financial advice or investment intermediation. The letter sets out a summary of the FCA’s priorities, its expectations of those firms, and the work it intends to do.

The FCA highlights the important