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Don’t downplay voice compliance, says AMF study

Handsets of black office phones in a row
Photo: Getty Images

Voice spot inspection by AMF highlights deficiencies and room for improvement at asset management firms.

Going forward, firms will need to fine-tune their voice capture compliance strategies, according to findings from a recent survey.

The Autorité des Marchés Financiers (AMF) has published a study of its short thematic inspections of telephone conversation (voice) recording by asset management companies.

The recording of telephone conversation is

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