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Robust recordkeeping and comms monitoring essential says FCA
Study reveals picture of uneven compliance and continued breaches by senior staff.
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Staff at NatWest banned from using major messaging apps
Use of WhatsApp, Facebook Messenger and Skype on work devices has been prohibited by UK bank NatWest.
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Pragmatic and enabling: FCA’s Jamie Bell explains role regulator wants to play
Regulation chief gives a flavour of the thinking behind the FCA’s approach in conversation in front of senior professionals.
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Growing focus on voice as compliance surveillance leaders tackle comms channel proliferation
Firms need to up their game to meet regulator expectations.