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UK’s financial ombudsman sees senior departures as uncertainty looms over regulatory sector

Logo of the Financial Ombudsman Service on a paper, with a calculator on top.
Photo: Peter Dazeley/Getty Images

The agency is facing a ‘leadership situation’ as it starts looking for a new Chair and CEO.

The Chair of the UK’s Financial Ombudsman Office (FOS) has announced she will be stepping down at the end of her current term in August. The announcement came only days after the agency’s chief executive also suddenly departed.

Baroness Zahida Manzoor said in a statement it had been “an honour

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