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FCA redoubles effort to encourage compliance with Consumer Duty

Sheldon Mills, FCA
Photo: FCA

Martin Cloake

1 min read
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Detailed letters sent to firms in eight sectors, with more to follow.

With the July 31 deadline for complying with the new Consumer Duty drawing closer, the FCA has sent detailed letters to firms in eight sectors of the financial services industry as part of what it calls a “program of engagement”.

The letters set out the regulator’s expectations, provide a reminder of

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