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Get ready for agentic AI, FCA review warns firms and regulators

Bank buildings in Canary Wharf
Review was commissioned by FCA borad and led by executive director. Photo: Peter Macdiarmid/Getty Images

Hameed Shuja, Thomas Hyrkiel

4 min read
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Regulator says the review sets out how AI could reshape retail financial services for consumers, firms, markets, and regulators by 2030 and beyond.

The UK’s financial regulator has published a landmark review into how the use of advanced technologies, especially agentic AI, could reshape the future of retail financial services for everyone.

The Mills Review looks into the potential impact of AI on customers, firms, financial markets, and regulators. It also makes priority

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